PAYMENT & CANCELLATION TERMS
100% advanced payment by bank transfer or credit card (3% fee applies)
30% cancellation charge in the period from 60 up to 21 days before arrival;
50% cancellation charge in the period from 20 up to 8 days before arrival;
100% cancellation charge in the period from 7 up to 1 days before arrival;
Please note that for museums, attractions and any site where tickets are purchased in advance, the same will not be refunded.
Bank charges will apply to any refund
CAR RENTAL T&C:
Unlimited Km, basic insurance only. A deposit of EUR will be charged at the counter from the car rental company and returned by the car rental company at the end of the rental period. Any fine taken during your rental will be charged to Zest travel which then will charge to the 1st driver registered in the contract between you and the car rental company at a processing cost of 120 EUR + fine value. All car rental T&C will be found HERE
WEATHER CONDITIONS & CANCELLATIONS OF ACTIVITIES DURING THE TRIP
In the unforeseen case that a service purchased from Zest travel cannot be deployed due to weather conditions or to impossibility from Zest travel's supplier/partner, Zest travel will inform the customer in a timely manner and suggest to the customer an alternative activity of equal or superior value that the customer can accept or decline at his own will. In case the customer declines the alternative activity, Zest travel will provide reimbursement on the customer's credit card (or through bank wire) at the end of the trip.